Fiel Service Technician - Service Department

Minebea Intec France is looking for a Field Service Technician to work 40 hours a week (full-time) as soon as possible at its Madrid branch.

FIELD SERVICE TECHNICIAN In SERVICE DEPARTMENT

Minebea Intec is a leading manufacturer of industrial weighing and inspection technologies. Based in Hamburg, Germany, we have been providing products and services that are synonymous with innovation, performance and reliability for almost 150 years. Our product portfolio includes high-resolution platform scales, load cells, container and silo scales, checkweighers, metal detectors, X-ray inspection systems and intuitive software solutions. Around 1,000 employees at 19 sites worldwide and a network of over 200 certified distribution partners make us a global player in our sector.

What is the overall purpose and objective of this position?

• Commissioning, support and service our software products
• Inspecting, Check and troubleshooting systems
• Repairing or replacing faulty equipment
• Commissioning of new devices
• Calibration and certificate devices
• Provide support online
• Make service quotations
• Order spare parts and control his own stock
• Plan Service activities

Service Technician Qualifications and Skills:

• Basic Software Development Skills
• Knowledge of networks and infrastructures
• SQL skills
• Telecommunications & Electronic Skills
• Work with customers and has excellent customer service skills
• Collaborates with managers and service technicians and has strong interpersonal skills
• Demonstrates time management, problem-solving and organization skills
• Availability to do Home office
• Working area: Spain & Portugal

• Availability to travel abroad when required

Education and Experience Requirements:

• College degree or university degree in telecommunications is required
• Software application development skills and SQL knowledge will be valued
• Experience as a field technician
• A driver’s license
• Ability to multitask and deal with professionals in different fields
• Ability to explain problems in a simply way
• Proficiency in MS Office tools
• English language proficiency required
• Ability to follow health and safety regulations
• Customer oriented skills
• Availability to travel abroad